Find a Solution You Can Live With
We create a safe, comfortable environment to explore any stress - past or present - you may have.
We create a safe, comfortable environment to explore any stress - past or present - you may have.
At Practical Solutions Counseling Services, PLLC, Kristen and Rich Patterson are invested in helping clients process feelings, explore relationships, heal from their past. Kristen and Rich love to help clients discover and cultivate their own strengths. They help clients feel more confident and supported. Clients often leave their first session feeling much better. Kristen and Rich are here to see clients through the hard parts of life.
We're here to help provide the support and guidance you need in a safe and comfortable environment. Kristen and Rich are experienced therapists who specialize in a variety of areas, including anxiety, depression, relationships, and more.
Kristen Patterson holds professional licenses in both North Carolina (LCMHC 14007) and Virginia (LPC 0701006006). She earned a Master of Arts degree in Professional Counseling from Liberty University in January 2008 and has practiced in both public and private mental health agencies. Kristen currently practices with adults of any age. Kristen uses primarily Cognitive Behavioral Therapy and incorporates a number of other modalities to include Solution Focused, Motivational Interviewing, Reality Therapy, Humor Therapy, Narrative Therapy and others.
Kristen believes seeing a therapist is one of the most beneficial acts of self-care. She also recognizes it can be difficult to cross the threshold. Kristen strives to provide a comfortable, judgement free space for clients to process whatever they may be facing. She views each individual as unique in their personalities, strengths and needs and tries to come alongside them wherever they are within their own journey. Kristen provides support and encouragement, helps generate ideas and sometimes helps answer difficult questions. Kristen thrives on empowering clients to become a better version of themselves and live their best life.
Richard Patterson holds a Master of Arts degree in Professional Counseling from Marymount University, awarded in August 1995. He holds a Bachelor of Science degree in Psychology from Radford University, awarded in April 1990. He is a Licensed Professional Counselor (LPC) in Virginia (license number 0701008015) since November 2018 and a Licensed Clinical Mental Health Counselor (LCMHC) in North Carolina (license number 19093) since August 2023. Rich has practiced in a counseling role for over 16 years. He has experience working with adults and couples.
Rich’s therapeutic approach is person centered and strengths based. He makes every effort to join clients wherever you are in your journey and works together with you to help you be your best self. Rich introduces tools and provides support to empower the client to manage everyday issues as well as be better prepared for future concerns. He has experience working with mood regulation related to depression, anxiety, Bipolar Disorder and other mood disorders. He can help manage excessive worry and enhance character development. He can also help clients cope with strong emotions and better manage anger. Rich’s focus is broadly based in Cognitive Behavioral Therapy however he is subject to use approaches from Solution Focused Therapy, Motivational Interviewing, Reality Therapy, Narrative Therapy and others.
Please reach us at ps.counselingservices.llc@gmail.com for more information and to schedule an appointment.
Kristen Patterson is a Licensed Clinical Mental Health Counselor (LCMHC) in North Carolina. In order to obtain this credential, Kristen obtained a Master of Arts degree from Liberty University in 2008. The Professional Counseling program includes education in all the pertinent areas of counseling - techniques, multicultural competence, ethics, human development, pathology, diagnosing and treatment. Kristen then completed a 4,000 hour counseling residency under the supervision of two skilled licensed counselors. In addition to supervision, residency included direct counseling and education in other areas important to counseling such as confidentiality, assessment, diagnosing, record keeping and more. Once she completed residency, Kristen passed the National Clinical Mental Health Counselor exam in 2014. Kristen was initially credentialed as a Professional Counselor in Virginia. She still maintains this license. Upon accepting a job in North Carolina, Kristen obtained the LCMHC.
Richard Patterson is a Licensed Clinical Mental Health Counselor (LCMHC) in North Carolina. In order to obtain this credential, Rich obtained a Master of Arts degree from Marymount University in 1995. The Professional Counseling program includes education in all the pertinent areas of counseling - techniques, multicultural competence, ethics, human development, pathology, diagnosing and treatment. Rich later completed additional coursework at Liberty University finishing in 2014. Rich then completed a 4,000 hour counseling residency under the supervision of a skilled licensed counselor and mentor. In addition to supervision, residency included direct counseling and education in other areas important to counseling such as confidentiality, assessment, diagnosing, record keeping and more. Once he completed residency, Rich passed the National Clinical Mental Health Counselor exam in 2018. Rich was initially credentialed as a Professional Counselor in Virginia (LPC). He still maintains this license. Upon accepting a job in North Carolina, Rich obtained the LCMHC.
Practical Solutions provides counseling services for adults of all ages.
Kristen and Rich are both committed to contacting prospective clients as soon as possible. We recognize it is often a big step to reach out and once you decide you are ready to start counseling it is prime time for change! Appointments are often scheduled within the week based on your schedule and availability.
Kristen has somewhat flexible availability between 9am and 3pm on Monday, Tuesday, Thursday and Friday. Currently Kristen's evening appointments 4pm and later, are fully booked. Kristen sees clients in the office at 601A Eastchester Drive in High Point, NC. Kristen also provides Telehealth Counseling.
Rich Patterson has availability between 9am and 5pm on Monday, Tuesday, Thursday and Friday. Rich sees clients in the office at 601A Eastchester Drive, in High Point, NC. Rich also provides Telehealth Counseling.
Both Rich and Kristen are In Network with the following insurance plans -
Aetna *
Blue Cross Blue Shield *
Cigna (Evernorth)
Firsthealth
Medcost (CBHA)
United Healthcare (Optum, UMR)
The following networks are pending
Amerihealth Caritas
Tricare
Important Notes -
We are aware that Aetna will begin to administer the State Health Plan in January 2025. Practical Solutions will be In Network and is a participating Clear Price provider.
Several plans with BCBS have networks that are limited to providers affiliated with Atrium or Wake Forest. We are not affiliated with these and would be considered OON for those specific plans. We are happy to help you determine if this applies to you.
Yes. We accept EAP for all the major health plans.
Practical Solutions uses and Electronic Medical Record called TherapyNotes. Once you have scheduled an appointment, your provider will send you an invitation to set up an account in the TherapyNotes portal. You will be asked to complete initial documentation through this portal. You will also upload your insurance information. You can use the portal to pay for services, schedule appointments, keep track of scheduled appointments and access telehealth sessions. It is very user friendly.
The length of time it takes to see results from counseling sessions with Practical Solutions varies depending on the individual and the issues being addressed. Some clients may see improvements after just a few sessions, while others may require longer-term therapy.
Contact us at (336) 404-5439
601a Eastchester Drive, High Point, North Carolina 27262, United States
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